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Open Positions

Membership Intern (unpaid)

The Crocker Art Museum relies on the support and patronage of more than 12,000 members. Many volunteer their time, make donations, and encourage others to explore the Crocker Art Museum. About 10,000 visitors each month have the potential of being members. This unpaid internship position works directly with the public, under the direction of the Crocker’s Membership Manager to help new and lapsed members join the Crocker Family.

Qualifications

  • Must be a college student or recent graduate (within 12 months of graduation)
  • Interest in membership management and museums
  • Strong people and communication skills
  • Experience with basic computer software

Description

The intern will assist with onsite and offsite events to generate membership sales including new, renewing, upgrading, and rejoining members with a primary goal of converting visitors to members.

  • Ability to professionally engage and educate visitors on the benefits of membership
  • Must be able to multi-task during high traffic days
  • Develops a thorough understanding of, and visible enthusiasm for, the Crocker’s collections, exhibitions and programs
  • Ability to set-up an outreach table for members
  • Track sales, upgrades, and front-end promo testing

Internship period

  • Minimum 3-4 months
  • Minimum of 10-15 hours per week/preferably Tuesdays and Thursdays from 4 – 9 PM

Benefits

  • Gain an understanding of general museum operations
  • Gain interpersonal skills through interaction with museum visitors and staff
  • Gain museum membership sales training and experience
  • Gain experience in outreach and member relations
  • Free admission to the museum while an active intern
  • Discount of 10% at Museum Store or Museum Café by Super Club

Apply

To apply, submit your completed resume and cover letter to Stephanie Longoria, at slongoria@crockerartmuseum.org

Apply
Public Relations Associate

DEPARTMENT:        Marketing and Communications

SUPERVISOR:        Director of Marketing and Communications

EMPLOYMENT STATUS: Full-time/Non-exempt

PRIMARY OBJECTIVE:

The Public Relations Associate works under the general supervision of the Director of Marketing and Communications and is responsible for implementing the Museum’s media relations strategies. The Public Relations Associate also serves as the lead writer and editor of Museum publications, including the member magazine, program calendar, and studio class brochure.

RESPONSIBILITIES AND DUTIES:

Specific duties include, but are not limited to, the following:

Media Relations

  • Promote the Museum and its exhibitions, related events, programs, acquisitions and key staff and donors.
  • Assist in the development and execution of exhibition-and event-related marketing plans.
  • Implement the Museum’s media relations efforts; write and edit press releases, media alerts, and public information.
  • Cultivate relationships with national and local press, respond to media inquiries, and coordinate press previews and interviews.
  • Serve as a primary Museum spokesperson.
  • Pitch and write or assign editorial and sponsored content to various media.
  • Ensure maximum media exposure for the museum.
  • Build and maintain media database and distribution lists.
  • Assist with development of positioning statements, key messages and responses to public inquiries.

Publications and Marketing Collateral

  • Write and send all press releases.
  • Assist with copywriting for promotional print and planning for radio, television, print and digital advertisements.
  • Write and edit copy for promotional print and web collateral.
  • Write portions of Art Letter, Art Interactive and Studio Brochure.
  • Write sponsored content.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand and walk; sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs.

SPECIALIZED KNOWLEDGE, SKILLS AND QUALIFICATIONS:

  • Bachelor’s degree in art, museum studies, journalism, communications or related field.
  • A minimum of three years’ experience working in public relations or media relations for a museum or cultural organization.
  • Strong writing, proofreading, fact-checking, and copy editing skills.
  • Experience developing and managing editorial timelines.
  • Ability to multitask and focus in a busy work environment.

TO APPLY: Please send cover letter and resume to camajobs@crockerartmuseum.org.

Apply
Visitor Services Representative (24 hours per week)

PRIMARY OBJECTIVE

Visitor Services Representatives promote an engaging visitor experience while enforcing Museum procedures and ensuring the visitor’s first and last impressions of their experience at the Museum is a positive one. Visitor Services Representatives provide excellent customer service and have good working knowledge of the Crocker exhibitions, programs, and facilities. They assist with visitor greetings and orientation and think creatively when faced with day-to-day scenarios. Visitor Services Representatives are cross-trained in customer service and sales, clerical tasks, museum exhibitions, and programs.

RESPONSIBILITIES AND DUTIES

  • Maintain a professional and courteous manner at all times.
  • Act as information resource for visitors and members and have a complete understanding of Museum activities.
  • Use ticketing system to process the sales of admission tickets and program registration.
  • Sell memberships based on an understanding of and ability to communicate the benefits of different membership levels. Attaining goals for these sales is considered in the employee’s annual performance appraisal.
  • Greet Museum visitors and answer general questions about Sacramento and the region.
  • Receive visitor complaints and help provide solutions for issues that may arise.
  • Understand and administer Museum policies regarding photography, items allowed in the galleries, coat check, etc.
  • Replenish materials for interactive gallery space, Tot Land, and collateral racks.
  • Follow procedures outlined in the VSR Handbook regarding opening/closing ticketing stations.
  • Sell and distribute audio guides to visitors and explain their use.
  • Maintain a clean, organized, and professional workspace.
  • Other duties as assigned.

SPECIALIZED KNOWLEDGE, SKILLS, AND QUALIFICATIONS

Qualified candidates should enjoy working with the public and possess excellent interpersonal and communication skills, flexibility to remain professional in stressful circumstances, and problem solve on the spot. Experience working in museums or other arts related organizations is recommended. Working with point of sales systems, specifically Counterpoint, is recommended.

FISCAL RESPONSIBILITIES

Responsible for cash and credit card transactions.

TO APPLY: Please send cover letter and resume to camajobs@crockerartmuseum.org.

Apply

Rent the Crocker

Whether hosting your wedding or a corporate reception, the Crocker Art Museum is the perfect canvas for your special event. Our unique setting and exceptional service guarantees an unparalleled experience. Please contact the Facility Use Department for more information.

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Member Welcome and Orientation

Learn how to maximize your member benefits in this informative session open to all members and their friends or family.

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Block Parties

Join us at these free community events, and be blown away by a multi-sensory experience.

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